FAQ
Frequently Asked Questions
Why XPI?
Because We value efficiency, stick to our commitments, and are always updating departments, ultimately seeking a sustainable relationship beyond product supply.
How do you ensure the quality of your product?
We have made this possible by implementing a strict quality control system over the supply chain and continuous product testing in laboratories.
Where are you located?
Our head office is in Tehran and we can supply our loyal partners from our worldwide offices.
How can we place our order?
It is better to contact our team via email and our team will get back to you after reviewing and evaluating your needs.
What are your shipping terms?
With our access to strategic areas and ports, we have no restrictions in this regard and it can vary depending on your needs.
How long is your shipping time?
The answer to this question depends on important parameters such as the type of shipment – the quantity of the product – the desired destination, etc.
Do you have after-sales service?
Yes, as mentioned, our team is always ready to answer your questions and help you before, during, and after the sale.
What are your opening hours?
Working hours are meaningless to us. Our expert team is available 24/7 and ready to support you, and you can contact them whenever you need expert advice.
What should our minimum orders be?
We will do our best to accommodate your small orders as well as our large orders, for more details please be in contact with our sales team.
How long are your prices valid?
Prices are based on quantity – payment and shipping terms and ultimately require our approval, but are usually valid for 7 calendar days.
